gcup3 is committed to protecting the personal data of all Members. This Privacy Policy explains what data we collect, why we collect it, how we use and protect it, and your rights as a data subject.
gcup3 collects identity, contact, financial, and behavioural data necessary to operate your account, verify your identity, and comply with legal obligations.
Your data is used to operate your gcup3 account, process transactions, verify identity, deliver promotions, and comply with anti-money laundering and gaming regulations.
gcup3 does not sell your personal data. We share data only with payment processors, identity verification providers, and regulators as required by law.
gcup3 retains personal data for the period required by applicable gaming and financial regulations, and deletes or anonymises data once retention obligations are fulfilled.
You have the right to access, correct, and in certain circumstances delete your personal data held by gcup3, subject to regulatory retention requirements.
gcup3 uses essential and functional cookies to operate the platform. Analytics cookies may be used in aggregate, anonymised form to improve platform performance.
gcup3 ("we", "us", "our", or "the Platform") operates the online gaming platform accessible at gcup3.app. We take the privacy and security of your personal data seriously. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed in connection with your use of the gcup3 platform.
This Privacy Policy applies to all data subjects who access, register for, or use the gcup3 platform, including all sections covering sports betting, live casino, slots, virtual casino, and the gcup3 Rewards programme.
By registering for a gcup3 account or using any gcup3 Service, you confirm that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, please do not access or use the gcup3 platform.
gcup3 is the data controller responsible for personal data processed in connection with the gcup3 platform. For all privacy-related enquiries, requests, or complaints, you may contact the gcup3 Data Protection team at [email protected].
gcup3 operates under international gaming authority licensing. Our data handling practices are subject to both the requirements of our licensing authority and applicable data protection law.
In connection with your registration and ongoing use of the gcup3 platform, we may collect and process the following categories of personal data:
gcup3 collects personal data through the following means:
gcup3 processes your personal data for the following purposes, each supported by a lawful basis:
gcup3 does not sell, rent, or trade your personal data to third-party marketers. We may share your personal data with the following categories of recipients, strictly as necessary for the purposes described in this Privacy Policy:
All third parties with whom gcup3 shares personal data are required to maintain appropriate data security standards and to use your data only for the specific purpose for which it was shared.
As an internationally licensed platform, gcup3 may transfer your personal data to servers and service providers located outside of Malaysia. Where such transfers occur, gcup3 ensures that appropriate safeguards are in place — including standard contractual clauses, binding corporate rules, or transfers to jurisdictions that provide an adequate level of data protection as recognised under applicable law.
If you require further information about the safeguards applied to international data transfers involving your gcup3 account data, please contact [email protected].
gcup3 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying regulatory, legal, accounting, and reporting obligations.
In particular, under international gaming authority licensing requirements, gcup3 is required to retain:
After the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual.
gcup3 implements a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These include:
While gcup3 takes all reasonable steps to protect your data, no method of data transmission or storage over the internet is completely secure. We cannot guarantee absolute security, and you use the gcup3 platform at your own risk in this regard.
gcup3 uses cookies and similar tracking technologies to operate and improve the platform. The categories of cookies used include:
gcup3 does not use third-party advertising or tracking cookies that share your data with external marketing platforms. You may manage cookie preferences through your browser settings, noting that disabling essential cookies will affect your ability to use the gcup3 platform.
Subject to applicable law and regulatory constraints, you have the following rights in respect of your personal data held by gcup3:
You have the right to request a copy of the personal data gcup3 holds about you, together with information about how it is processed.
If any personal data held by gcup3 is inaccurate or incomplete, you have the right to request correction. Some data (such as your registered name) may require supporting documentation to amend.
In certain circumstances, you may request deletion of your personal data. Note that regulatory retention obligations (see Section 8) may prevent full erasure during the applicable retention period.
You may request that gcup3 restrict processing of your personal data in certain circumstances, such as while an accuracy dispute is under review.
Where processing is based on consent or contract and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
You may object to processing of your personal data for direct marketing purposes at any time, with immediate effect. You may also object to processing based on legitimate interests, subject to gcup3's overriding regulatory obligations.
To exercise any of the above rights, please submit your request in writing to [email protected]. gcup3 will respond within 30 days of receipt of a verified request.
The gcup3 platform is strictly restricted to individuals aged 21 and above. gcup3 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been submitted by or on behalf of a person under 21, we will delete that data promptly and close the associated account.
If you believe that gcup3 may have inadvertently collected data from an underage individual, please contact [email protected] immediately.
With your consent, or where gcup3 has a legitimate interest in doing so, gcup3 may send you promotional emails, SMS notifications, or in-platform messages relating to new games, sports promotions, bonus offers, and gcup3 Rewards updates.
You may withdraw consent to marketing communications at any time by:
Please note that opting out of marketing communications does not affect transactional communications, which gcup3 is required to send in connection with the operation of your account (such as deposit confirmations, withdrawal notifications, and security alerts).
gcup3 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in applicable law, regulatory requirements, or our data processing practices. Where material changes are made, gcup3 will notify registered Members by email or by prominent notice on the gcup3 platform prior to the effective date of the change.
The "Last Updated" date at the top of this Privacy Policy reflects when it was most recently revised. Your continued use of the gcup3 platform following notification of a revised Privacy Policy constitutes your acceptance of the updated terms.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way gcup3 handles your personal data, please contact our Data Protection team:
gcup3 Data Protection Team
Email: [email protected]
Platform: gcup3.app
Response time: Within 5 business days for general enquiries; within 30 days for formal data subject requests.
If you are not satisfied with the response you receive from gcup3, you may have the right to lodge a complaint with the applicable data protection supervisory authority in your jurisdiction.
Play with confidence knowing your personal data is secured, handled responsibly, and never sold. 21+ only.
Sign In to gcup3